According to the Public Health Agency of Sweden, approximately 2% of the Swedish population has a gambling problem or addiction. Research demonstrates that the younger you are when you begin gambling, the greater the risk you run of developing a gambling addiction.
A gambling problem means that someone is unable to control their gambling and that gambling has had negative consequences. Anyone may develop a gambling problem, compulsion or addiction: women, men, young or old and regardless of income or ethnic background.
At Casino Cosmopol, we work actively to promote responsible gambling in order to prevent these problems from arising.
As our guest, we therefore encourage you to gamble responsibly and to follow our sound advice:
- Decide in advance how much you intend to bet.
- Never gamble more money than you can explain to family and friends.
- Never believe you can win back the money you have lost.
- Never borrow money to gamble.
We are currently working actively on responsible gaming by:
• Insisting on a minimum age of 20 for visitors to Casino Cosmopol.
• Offering voluntary agreements on access restrictions, either prohibiting access entirely or restricting the frequency of visits.
• Making information available on telephone numbers and addresses of treatment facilities, aid organisations and societies for those who gamble to excess.
• Ensuring that all casino staff undergo training in responsible gaming.
• Appointing a Responsible Gaming Manager (RGM) at each of our casinos.
• Proactively contacting guest who show signs of gambling problems.
• Proactively contacting frequent visitors in younger age groups for preventative purposes, to highlight the frequency of their visits and gambling and to make them aware that they belong to a risk group.
• Speaking to very frequent visitors regarding their gambling behaviour.
• Politely but firmly ejecting guests who are obviously under the influence of drink or drugs.
• Never offering free alcoholic beverages.
• Prohibiting staff from accepting gratuities.
• Prohibiting gambling on credit.
• Restrictive marketing.